A Customer Story
An international tower company selected PowerX to automate manual tower operations and scale optimisations across its network—without increasing manpower. The net-OPEX improvements enabled by PowerX’s self-funding solution are driving long-term shareholder value. The customer chose PowerX for its expertise in leveraging deep data analytics and AI, its proven ability to automate manual processes, and its robust, data-driven architecture.
The Challenge
Operating globally since the mid-1990s, this communications infrastructure provider built a strong portfolio of products and value-added services for mobile networks. However, rapid growth introduced significant challenges in maintaining consistent tower optimizations at scale. Despite earlier efforts, optimisations that couldn’t be sustained due to shifting tower performance led to escalating operational costs—especially in poor-grid markets where the company had invested heavily in building a foundation for green, efficient operations.
The core issue? The expert team was relying on manual processes to sift through hundreds of billions of data points from tens of thousands of towers. Identifying power infrastructure issues and extracting actionable insights was slow, labor-intensive, and impractical at scale. As tenant demands rose and high-speed mobile data services became the norm, the need to quickly pinpoint inefficiencies—finding the proverbial needle in the haystack—became urgent.
The Solution
AI and Deep Data Analytics at the Heart of Tower Operations
PowerX provided a closed-loop, cloud-based solution that required no site visits or additional on-site equipment—making deployment fast and efficient across multiple countries, regardless of existing power hardware variations. This made the business case a clear win.
Beyond the technology, the customer was impressed by the responsiveness of the PowerX team during implementation. The AI-led approach quickly delivered actionable insights from massive volumes of data, uncovering efficiencies previously hidden. Key results included:
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Over 10 actionable anomalies detected and resolved per site per year.
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Significant energy waste, such as 30+ minutes of unnecessary diesel generator runtime per site per day, identified and eliminated.
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20–40 setting changes per site per day optimized through full AI automation to maintain peak performance.
The PowerX AI adapts to the customer’s strategic goals, transforming overwhelming data into focused, strategic actions.
The Benefits
PowerX puts data intelligence at the core of operational and strategic decision-making, with both financial and long-term resilience gains. The AI analytics and automation suite enables a lean expert team at HQ to oversee thousands of towers, maintaining continuous optimizations—even as the network expands.
PowerX’s AI-led approach de-risks both investment and operational costs, boosting agility and competitiveness. Longer-term opportunities include smarter CapEx planning, enhanced uptime SLAs with higher tenancy ratios, and stronger offerings to attract new tenants.
In short, PowerX customers achieve:
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Greater efficiency without growing manpower.
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New financial value without adding cost lines.
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Net-OPEX reduction, boosting shareholder returns.
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Investor confidence in sustainable, scalable operations.
Now, the tower company is strategically positioned to adapt to market shifts and seamlessly scale into new countries.